Shoppers ask while they're still choosing and get an answer right away. Guard tells you when add to cart fails.
30-day trial. Uninstall before it ends and you won't be charged.
keyplacekeyplace answers only from what's in your store. When it doesn't know, it says so.
The answer may already be in your store, say in the size chart. Shoppers don't see it, so they go looking elsewhere.
Three jobs your new hire handles on the product page. You see all of it in your Shopify admin.
keyplace gets straight to the answer while shoppers are still choosing.
Guard spots when add to cart fails, the page throws errors or keyplace stops loading.
keyplace drafts an answer and our team checks it. Once approved, the next shopper gets it.
keyplace helps shoppers choose while they're still unsure. It also checks that they can actually buy.
keyplace can't see orders, so delivery questions stay with your support chat.
keyplace reads your store and answers on the product page. Anything it doesn't know goes to our team.
After you install, send us your collaborator code. We start right away and tell you when keyplace is live.
Then send us your code and save the ready-made block in your theme.
We read your products, shipping, returns and store pages. We set the tone, questions, knowledge and widget look. Then we tell you what we set up and what your descriptions are missing.
Shoppers ask on the product page and get an answer right away.
Read shopper conversations in the app and pause keyplace with one button. We don't sell shopper data.
Collaborator access covers the keyplace app only. We never ask for your password or 2FA codes. You can revoke access at any time.
We check new Knowledge answers before keyplace uses them. Click “This is not true” to switch one off.
Conversations are stored in Amsterdam for 30 days. We strip out the emails, phone numbers and addresses we detect. Some providers process data in the USA.
A new salesperson needs onboarding, training and someone to keep an eye on them. With keyplace, our team does that. Plans differ in how often we review, how you reach us, how many widget languages you get and whether a landing page is included.
All of keyplace, set up by our team, in one language.
30-day trial, no setup fee
For growing stores that want us to check in more often.
30-day trial, no setup fee
For larger stores that want us to check in every week.
30-day trial, no setup fee
For stores that want the scope of our work in a contract.
Charges appear on your Shopify bill. Prices are in USD.Not sure which plan? Start with Growth.
*Unlimited means normal traffic from real shoppers. If traffic looks unusual, we write to you first and add no charges.Guard helps, but it's not a guarantee. With low traffic, some signals show up only in your report.
If something's still holding you back, the answer is probably below.
Can't find your question?
Email uskeyplace answers on the product page, while the shopper is still choosing. It helps pick the right variant, clears up wrong assumptions and, when it makes sense, suggests a better product from your store. It can't see orders, so questions about a specific delivery stay with your support chat.
You install and send us your collaborator code. Our team sets up the rest.
Start free30-day trial. Uninstall before it ends and you won't be charged. Plans from $49 a month, with no usage or setup fees.
Example from the keyplace test store.