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Short answers about your new hire.
Our team sets keyplace up for you. Here you'll find how it works, what we do and what's left for you.
Getting started
What keyplace does, what our team sets up for you and your steps: collaborator access and the block in your theme.
How keyplace works
keyplace answers shoppers on your product page from your store's data, and Guard watches the same page.
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What we do for you
Our team sets keyplace up on every plan and checks new answers. You install the app, send us your code and save the block.
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Team access to your store
How our team gets access to the keyplace app in your store, what we never ask for and how to remove our access.
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Add the keyplace block to your theme
You save the ready-made keyplace block in your theme editor once. Our team sets up the rest.
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Guard and reports
What Guard watches on your product page, what the monthly report shows and what to do when keyplace gets an answer wrong.
Guard: what it sees and what it doesn't
Guard checks that keyplace loads, add to cart works and your product page has no errors. When something breaks, keyplace sends you an alert and shows what to check.
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Reports: what you see and when
Every plan gets a monthly report reviewed by our team. Conversations and questions show up in the app as they happen.
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Report a wrong answer (“This is not true”)
How to switch off a wrong answer, fix the text in Shopify and email us about a mistake.
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Data and AI
What happens to shopper data, where keyplace's answers come from and how the widget shows that AI answers.
Plans, pause and uninstall
Plans and prices in USD, charges on your Shopify bill, the 30-day trial, and how to pause or uninstall keyplace.
Can't find your question?
Email us. Questions about keyplace go to our team, not to Shopify Support. Never send passwords, 2FA codes or shopper personal data.
mati@keyplace.ai
Your shoppers already have questions.Let keyplace answer them.
You install and send us your collaborator code. Our team sets up the rest.
Start free30-day trial. Uninstall before it ends and you won't be charged. Plans from $49 a month, with no usage or setup fees.
Example from the keyplace test store.